What our Clients Say
Dave Kessel
Coastal Home Watch
"I am mad at myself for not using this program earlier. Honestly it must save 2 hours a day for me. Before I was sending emails after each visit. I am now able to be more efficient."
Vicky Cardone and Jan Hoffmann
Go Naples Home Watch and Concierge Services
"I started with HWIT because my business is growing in quantum leaps and the previous software wasn't allowing for this fast growth, I'm so extremely happy with HWIT and having Gary by my side helping me in every single step of the way to sucess. I come from the hospitality business, and I understand a thing or two about customer service and I must highlight how AMAZING Gary has been, responding very quickly and being there for me, I can't thank him enough for having so much patience with me while I grow my business, I only wish he had convinced me last year when I first spoke to him about switching, but everything comes at the time we need it most so while it's been challenging to set it up because time is scarce right now, I can't be happier I finally made the switch!"
David Ling
1-Stop Home Watch Service
"As a growing Home Watch business, 1-Stop Home Watch Services LLC, needed more than the “Reporting” software I was currently using. Home Watch IT and Gary Hawton provided a customized solution that met and exceeded all expectations! I not only have a system that is linked from the scheduling to invoicing, but using the exclusive Secure Portal I am able to provide information and communicate with Clients in a way that demonstrates my company's commitment to excellence. And as a bonus I was able to resolve a startup issue by utilizing the support services from the established core systems companies Home Watch IT uses that were just not there in my previous provider.
I cannot recommend Gary and Home Watch IT more! Gary is like having your very own IT support group!"
Geoff Fischer
Manatee Home Watch
In our business communication, integrity, privacy and transparency are at the forefront of all we do. Any time we look to add a new tool for our customers, we keep this in mind. As we reviewed the options available to us, it became very clear that the Home Watch IT software was a step above the rest. Home Watch IT allows us to deliver thorough reports, on time in real time, so our customers know their homes are well cared for in their absence. What is even better than the software itself is their support. They are quick to respond to questions or issues and constantly provide useful software updates.
Home Watch IT saves us time and maximizes our efficiency, allowing us to increase our focus on quality for our customers and our bottom line as a company. We highly recommend Home Watch IT!
Larry Wilson
B&L Home Watch
"Business is good! I couldn't handle this much without your software."
Brad Herget
Home Watch of CT
"In researching Home Watch, in preparation for establishing a business in this industry, Home Watch IT was one of the first pieces of the puzzle that I discovered. I look back now, a year later, and realize how lucky I was to have this be the foundation from which I established my business model around the use of this software. Having worked for a software company, with experience in application debugging, I found the software to be well thought out and easy to use, however the best part was the support behind it being impeccable. Gary is President, CEO, Marketer, Developer and Support all-in-one. You can not only expect complete support from Home Watch IT in the form of training videos, release notes and Q&A webinars, but also quick responses to emails and availability for in-person calls. Of all setup pieces for my business, Home Watch IT was the one cog that didn’t have issues and was on schedule the entire rollout. Coming from a business and software background, I 100% recommend this software package especially since one size never fits all. Knowing this, Home Watch IT offers multiple levels of applications from the beginner package, all the way through to the pro package."
Larry & Terry Meek
Carefree Home Watch
"We have been working with Gary Hawton and HomeWatchIT for nearly two years after starting our business with a competitor software product. We quickly realized that HomewatchIT offered a more user friendly, reliable software that is committed to making our business as profitable as possible. The Cloud based access 24/7/365 is a win, win for the client and for us. It provides easy access to all client visit reports and a client portal to review all financial records.
The integration of our Google calendar with the scheduling feature was the keystone in our decision to switch to HomeWatchIT. This feature provides a scheduling function that travels with you and quickly identifies the daily route, the type of work order, and if the client is in residence or not and you can manage your personal calendar right along with your business calendar for easy reference. Linking of the billing portal with Quickbooks makes for a simple reconciliation of the billing process, payments, bank reconciliation and allows our customers to pay online via credit/debit cards, ACH, bank check or mailing a check if they desire.
Our clients particularly love the reports that we provide them after each visit. We include many pictures in our reports and the annotation process is extremely easy and color enhanced to draw attention to the issue you are reporting. There is no limit to the number of photos that you could add to a report and the sync feature is very reliable. Portal access provides 24/7/365 review of all reports and invoicing from anywhere in the world. Gary is always there to help with training and issues we can't resolve. Despite having used HomewatchIt for a while we feel we have only scratched the surface on other capabilities of the software.
If you are looking for the ultimate CRM home watch software you can stop looking! HomeWatch IT has it all and more."
Anthony Onorato
Ocean Avenue Home Watch
"As a new start up Home Watch company it was important for us to not only start off on the right foot, but we wanted to set up an effective and efficient system for reporting, scheduling and accounting that would also help us present as professionally as possible to our clients. Gary was very instrumental in helping us accomplish all of this, and it is wonderful to know that as our company grows, the Home Watch IT program can scale up and give us the added features we will ultimately need. We highly recommend Gary and Home Watch IT!"
Katie Stricker
Happy Home Watch of Sarasota
"I would definitely give Gary and Home Watch IT a five star review. He has answered every question I've had promptly and thoroughly. Both the iAuditor app and the customer information app are very user friendly."
Tom Reeves
DesertHaus Home Watch Services
"When researching software and customer management solutions for our home watch business, we were unable to find anything else that compared to Gary and Home Watch IT. From the beginning, Gary has been extremely responsive and made sure we got up and running quickly and without issue. For us, the biggest benefits of Home Watch IT are form, function, and integration. The software is easy to learn and use, allowing us to ramp up our business at a faster rate without getting bogged down with administrative activities. We have access to everything in the field and run more efficiently because all systems are integrated and avoid having to perform duplicate tasks. Not only do we love Home Watch IT, but our customers appreciate the formatted reports they receive along with the option to access their information through a client portal. The ability to customize reports and information to suit our clients' needs is priceless. In addition to having a complete software solution for our business, we have access to Gary in case we find ourselves in a bind; it is like having our own IT support.
If you are trying to decide on a software solutions provider for your home watch business, look no further! We highly recommend Gary and Home Watch It!"
Brian Rundlett
Personalized Home Check Services
"Home Watch IT is the solution I've been looking for as it easily scales to the size of your business. Setup was a breeze as very detailed instructions are provided."
Melissa McGarvey
Allied Home Watch
"As a business that needs a functional software for reporting that also has a pleasant look and feel to the client on the receiving end, we have been very happy with Home Watch IT. We have used other software and find Home Watch IT to be superior in functionality no matter what area we are servicing. They are quick to respond to questions or issues and constantly provide useful software updates.
With the integration from route planning through inspection reports to administrative tasks like customer management and billing, we are saving time and maximizing our efficiency, allowing us to increase our bottom line. We can't say enough good things about Home Watch IT. We highly recommend it!"
Jack Luber
Coastal Carolina Home Watch
"I really like this system. My bookkeeper loves this system. My employees that perform home watch love this system, and most importantly, my CLIENTS LOVE the reports. To keep this short, a report can be started from anywhere at anytime. There are no restraints, the GPS is still there to show that the inspector/tech was there. The checklist is very interactive, and only gives you what you need (what you prompt). You can schedule and make work orders on the spot, and the picture/video feature is simple and works quickly. Now, because my business performs handyman, maintenance, concierge, and contractor liaison, I am able to take advantage of the scheduling and also the feature that allows us to connect directly with QuickBooks for invoicing, expenses and reimbursement. In other words, We enter it one time, and it is pretty much done. This saves us an incredible amount of administration and billing time. We actually sent a few early invoices through the system yesterday and today, and are already paid by some.
The other thing that I like for new businesses is that there is a start up program that allows the system to grow with you, and it is pretty inexpensive. It doesn't have all of the bells and whistles, like it won't pass through to QB automatically, but is a great value nonetheless. Bottom line, this is a great starter system that can be added to as your company grows.
For larger companies, the big selling feature is that there is no limit, nor any price increase as you add clients to the system. So the company with 500 clients pays no more than the company with 50.
All of that being said, I can say with confidence that Home Watch IT is definitely a system worth looking at."
Karen Curtin
Coastline Cottage Home Watch
"Honestly I love your product!
My first client was very happy with the result of the report and for me I felt I couldn't miss anything with my checklist. I could send messages and pictures. Honestly it made my job easy!!"
Billy & Susie Teems
E&E Home Watch
"If you have a Home Watch company I highly suggest you look into Home Watch IT. As the owners of E&E Home Watch we have used Home Watch IT since we purchased our business. We greatly appreciate how easy it is to run our business and stay organized. We truly appreciate the professionalism from Gary and Lisa and how quick they respond when assistance is needed."
Terry Anderson
Anderson Home Watch
"I was lucky to discover early on while developing my business the HomeWatchIT service, it is an awesome business tool! Gary the owner of HomeWatchIT has been a huge support along with his valuable business insights. Although my home watch service is new and developing, I feel confident HomeWatchIT will be a large part of my business growth success. Thank you!"
Steve Hartmann
Naples Area Home Watch
"Gary and his HomeWatch IT software really make home watch visit reporting and communication with the client easy and fast. The ability to customize the reporting templates to meet my business needs is critical. The products work great, and Gary is always available to answer questions, or give ideas and guidance when needed. I highly recommend Gary and HomeWatchIT."
Debbie Albrecht
Big Island Property Monitoring
"I couldn't imagine trying to run a home watch business without having the product Gary and Homewatch IT provides, along with the continuous support! He knows the business and is always one step ahead working on upgrades and streamlining the process to make the home watch business more efficient! He's quick to respond and genuinely makes you feel that your question is his top priority and the feeling like you're his only customer."
David Griffin
Watch Dawgz
"Extremely easy to use, and very intuitive, especially with other applications, (Customer Info, Quickbooks). The scheduling and reminder features are extremely helpful in maintaining your clients and vendors. I would highly recommend Home Watch IT to anyone starting their new Home Watch Business!"
Michael Kish
Gulfbay Home Watch
"Using all the tools available is essential for a business to become successful. Having owned my Home Watch business since 2015 I did not realize that there was a better, faster, and more efficient system to help me save valuable time conducting my daily administrative chores! It wasn't until I listened to Gary Hawton from "Home Watch IT" speak on a National Home Watch Association hosted webinar that I realized that Home Watch IT was the perfect fit for me! Not only do I enjoy using his inspection reporting system, but I have received numerous positive reviews from my clients who have told me they also enjoy having "up to the minute" information on their Florida properties. Using Home Watch IT also helps me do a more thorough professional inspection, I found that documenting everything while I'm at my clients property helps me be the best in my field! I highly recommend Home Watch IT. "
Charles Mazza
Advanced Home Watch & Managemet Co.
Our goal at Advanced Home Watch & Management Co. is to offer our customers professional home watch & services using the latest technology. In doing so we needed to separate ourselves from the “hobby home watcher,” or “neighbor doing a favor.” With Home Watch IT we now have a more professional look as well as an efficient way to manage our schedules and our clients. We now take advantage of Home Watch IT as a sales tool when presenting and signing up new clients. By using this technology and automation of reporting, we have increased or new client signing ratio and now charge more premium pricing.
Bryan Smith
1Sst Call Home Watch
"My customers have been surprised and impressed with the level of detail the Home Watch IT report provides."
Dave Arellano
Oro Valley Home Watchers
Dave Arellano
Oro Valley Home Watchers
"I just started my Home Watch Business in Tucson earlier this year and I found Gary and HomeWatchIT through the National Home Watch Association. Gary has been a God send. Because he has his own Home Watch business, Gary has been invaluable in not only helping me with IT challenges, but assisting me with business decisions. From helping me with my inspection forms, scheduling and QuickBooks, he got me up and rolling faster than i had thought it was possible. He even set up my office phone to interact with my cell phone so that I did not need to carry two phones at the same time.
I would highly recommend Gary and HomeWatchIT to anybody entering this home watch business and anybody looking to enhance and improve their existing operations and business systems. Gary is caring, flexible and extremely fair with how he goes about his business. Thank you to National Home Watch Association for allowing me to be able to connect to HomeWatchIT."
"I just started my Home Watch Business in Tucson earlier this year and I found Gary and HomeWatchIT through the National Home Watch Association. Gary has been a God send. Because he has his own Home Watch business, Gary has been invaluable in not only helping me with IT challenges, but assisting me with business decisions. From helping me with my inspection forms, scheduling and QuickBooks, he got me up and rolling faster than i had thought it was possible. He even set up my office phone to interact with my cell phone so that I did not need to carry two phones at the same time.
I would highly recommend Gary and HomeWatchIT to anybody entering this home watch business and anybody looking to enhance and improve their existing operations and business systems. Gary is caring, flexible and extremely fair with how he goes about his business. Thank you to National Home Watch Association for allowing me to be able to connect to HomeWatchIT."